How to Resolve the ‘Failed to Download Attachment From Multimedia Message’ Error on Android

Failed to Download Attachment

The ‘Failed to Download Attachment From Multimedia Message’ error on Android can be frustrating, preventing you from receiving MMS attachments. This issue can be caused by various factors, including connectivity problems, configuration issues, lack of storage space, or corrupt data. In this troubleshooting guide, we will explore several solutions to resolve this error and get your MMS attachments working again.

1. Check Connectivity:

Ensure you have a stable Wi-Fi or cellular connection. If the signal is weak, move to an area with better coverage. Once you have a stronger connection, try tapping the failed MMS message to initiate the download.

2. Enable Wi-Fi Calling:

If you have a weak cellular signal but are connected to a strong Wi-Fi network, enable Wi-Fi calling (if supported by your carrier) to facilitate MMS transmission over Wi-Fi.

To check Wi-Fi calling settings:

– Open the Phone app.
– Tap More > Settings > Calls > Wi-Fi calling and enable the toggle if available.

3. Turn Off Wi-Fi:

If your carrier doesn’t support Wi-Fi calling, disable Wi-Fi to force a cellular connection. Make sure you are in an area with sufficient cellular signal strength.

To turn off Wi-Fi:

– Swipe down from the top of the screen and tap the Wi-Fi tile.

4. Restart Your Phone:

A temporary glitch may have caused the MMS to be corrupted during receipt. Restart your phone to resolve such issues.

To restart your phone:

– Press and hold the Power button and then tap Restart.

5. Check Storage Space:

Insufficient local storage can prevent MMS messages from downloading. Check your phone’s storage and delete unnecessary files or apps if needed.

To check storage space:
– Go to Settings > Storage.
– Tap Free Up Space and clean if necessary.

6. Clear Messages App Cache:

Clearing the cache of the Messages app can free up space and potentially fix MMS download issues.

To clear the Messages app cache:
– Navigate to Settings > Apps > See all apps > Messages.
– Tap Storage & cache > Clear cache.

7. Turn Off Auto-Download Feature:

Disabling the auto-download feature for MMS allows you to manually tap each message to download. Try turning off this feature, restart your phone, and then tap the MMS to download it manually.

To turn off auto-download for MMS:
– Open Messages, tap your user icon.
– Tap Messages settings > Advanced > Auto-download MMS.

8. Delete the Problematic Message:

If the MMS message is corrupted and undeliverable, delete it and ask the sender to resend it.

To delete a message:
– Long press the message and tap the trash icon > Delete.

9. Check APN Settings:

Incorrect Access Point Name (APN) settings can prevent MMS transmission. Ensure you have the correct APN settings provided by your carrier.

To check APN settings:
– Open Settings > Network & internet > SIMS > Access Point Names.

10. Check for Android Updates:

Outdated Android versions can cause issues with MMS. Check for available updates and install them to ensure smooth functionality.

To check for Android updates:
– Go to Settings > System > About Phone > System updates > Check for update.

11. Contact Your Carrier:

If none of the above solutions work, contact your cellular service provider for further assistance. They may need to configure specific settings or address any issues on their end.

The ‘Failed to Download Attachment From Multimedia Message’ error on Android can have various underlying causes, but with the troubleshooting steps provided, you can often resolve the issue and regain the ability to download MMS attachments successfully.